How can I link my new sky if with my new broadband account when I just get an error every time

[PaulStuckInSky]

I have just got my first sky broadband account and received my box but it doesn't connect and I cannot link my sky I'd to my account in order to test it because clicking Link to Account on the web site always gives an error.  Any ideas how to link? The phone "support" only thinks that I am asking to link to a mobile account. 

[Mr+Flibbles+86]

Hi there @PaulStuckInSky , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @PaulStuckInSky . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks