0

Discussion topic: How can I contact Sky in writing?

Reply
This message was authored by DaBigG This message was authored by: DaBigG

How can I contact Sky in writing?

How can I contact Sky in writing? I really don't want to spend ages on the phone waiting to speak with someone who will struggle to understand my issue. I've had a long three-month odyssey regarding broadband and I've had enough.

Reply

All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How can I contact Sky in writing?

Posted by a Superuser, not a Sky employee. Find out more

@DaBigG 

 

You'd have to go down the Complaints route: any other address would just disappear into the vastness of the Sky corporate infrastructure.

 

https://www.sky.com/help/articles/how-to-make-a-complaint 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
DaBigG
Topic Author
This message was authored by DaBigG This message was authored by: DaBigG

Re: How can I contact Sky in writing?

Thanks for the information. Can be irritating when that is necessary. I'm not a complain-ey type, so it feels a bit awkward when someone makes it so hard to contact them by any route besides the complaints route, meaning that you end up using the complaints route to address trivial administrative issues!

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion