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Discussion topic: How can I change router speed (GHz). Can’t connect Sonos Playbar

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This message was authored by: ChrisF3

How can I change router speed (GHz). Can’t connect Sonos Playbar

I understand router speed may be the issue here but can't find out how to change it.

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This message was authored by: TimmyBGood

Re: How can I change router speed (GHz). Can’t connect Sonos Playbar

Posted by a Superuser, not a Sky employee. Find out more

@ChrisF3 

 

GHz is frequency rather than speed.

 

Do you have a black or a white Sky Hub?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: ChrisF3

Re: How can I change router speed (GHz). Can’t connect Sonos Playbar

Hi, thanks for your response. It's a white router.

 

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This message was authored by: ChrisF3

Re: How can I change router speed (GHz). Can’t connect Sonos Playbar

Resolved!

2 things here. Firstly, once I gained access to the router settings (simple to some, but tantamount to a black art to me) I could see that different WiFi enabled devices were connected at different frequencies (apparently automatically because I certainly hadn't done anything!) so I thought perhaps that wasn't the problem. Another forum thread I had going concerned the poor Wi-Fi range of my Skymax hub. A very helpful forum member (thanks JimM1!) suggested I change the router settings to WPA2. Once I did that, not only did the Wi-Fi range improve (not massively, but noticeably) but suddenly the Sonos Playbar connected up to Wi-Fi and everything working again.

Gret, very pleased and thanks to all.

 

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