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Discussion topic: High Ping spikes making online gaming unplayable

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This message was authored by OwenStone85 This message was authored by: OwenStone85

High Ping spikes making online gaming unplayable

I have recently been experincing high pings spikes and packet loss - most noticable when playing online games.

Normally hold a ping of 25ms - however this spikes to unplayable levels. I have monitored my connection using think broadband, any ideas on what could be causing the problem.

 

Unsure how to add a picture of the ThinkBroadband monitor to this post- can anyone share how to do that? Certain this would be helpful to share.

 

Thank you. 

 

 

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OwenStone85
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This message was authored by OwenStone85 This message was authored by: OwenStone85

Re: High Ping spikes making online gaming unplayable

Screenshot 2024-02-16 192812.png

This message was authored by jamesn123 This message was authored by: jamesn123

Re: High Ping spikes making online gaming unplayable

Posted by a Superuser, not a Sky employee. Find out more

Hi @OwenStone85 

Please post your router stats

Please also let us know what device you are gaming on & how it is connected to your hub.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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