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Discussion topic: High Latency / Poor Stability but Sky business support says the line is good.

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This message was authored by: TimmersJT

Message posted on ‎04 Feb 2025 11:27 AM

Re: High Latency / Poor Stability but Sky business support says the line is good.

James thanks for the info. 👍

I'll try and sort an address out with the other end. 
I have just chatted to Sky who have run another line test showing  ?ingress? of some sort? 

Anyhow. Enough that openreach are coming out tomorrow. 
I will update you after that. 
🙏

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This message was authored by: jamesn123

Message posted on ‎04 Feb 2025 11:29 AM

Re: High Latency / Poor Stability but Sky business support says the line is good.

Posted by a Superuser, not a Sky employee. Find out more

@TimmersJT 

They may mean water ingress which can cause resistance, throughput loss or outright disconnections

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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Message posted on ‎07 Feb 2025 03:16 PM

Re: High Latency / Poor Stability but Sky business support says the line is good.

@TimmersJT 

 

Poor weather conditions can cause water ingress and there may be little that can be done.

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