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Discussion topic: Hi there, I am constantly having to reconnect tv’s to the wi-fi my daughters phone is always getting

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This message was authored by Jim103 This message was authored by: Jim103

Hi there, I am constantly having to reconnect tv’s to the wi-fi my daughters phone is always getting

Always having to reconnect tv's ,phones to wi-fi. We have had to pay charges on my daughter's phone because the phone has been disabled from wi-fi. 
we have fibre at the moment and was told there would be no issues with it. I live in a new build home and walls aren't think. We have also bought booster and still doesn't work. I check on the app or call sky and I get told everything is ok. I don't think this is accurate. 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Hi there, I am constantly having to reconnect tv’s to the wi-fi my daughters phone is always get

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jim103 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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