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Discussion topic: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here i ca

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This message was authored by: djsyco2007

Hi need help with setting up my asus router with sky fibre. I have followed some guides on here i ca

Hi need help with setting up my asus router with sky fibre. I have followed some guides on here. I can get it connected but only getting 9mb down. If I plug in the old sky router I get 30mb all done on speed test app. I have got a asus dsl-ax82u and have put "anything@skydsl|anything" in. Is there anything else I got to change

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This message was authored by: Chrisee

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

Posted by a Superuser, not a Sky employee. Find out more

@djsyco2007 yes youcan use that model and I believe there is a preset on the DSL models for Sky as mentioned in this Post 

 

Otherwise you have to configure the routers WAN interface to use DHCPv4 Option 61 and enter the text string. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: djsyco2007

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

Hi @Chrisee I have entered DHCPv4 Option 61 "anything@skydsl|anything" that got it working but iam not getting the full speed.

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This message was authored by: djsyco2007

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

Ill put some pictures up if someone can see if something is wrong.

 

Screenshot_20240824_112911_Chrome.jpgScreenshot_20240824_112635_Chrome.jpgScreenshot_20240824_112649_Chrome.jpgScreenshot_20240824_112731_Chrome.jpg

This message was authored by: cookiemonsteruk

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

Posted by a Superuser, not a Sky employee. Find out more

@djsyco2007 

 

In 802.1q enable vlanid and type in 101

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: djsyco2007

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

hi @cookiemonsteruk just tried that now and the internet will not connect and I have rebooted aswell.Screenshot 2024-08-24 122108.png

This message was authored by: cookiemonsteruk

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

Posted by a Superuser, not a Sky employee. Find out more

@djsyco2007 

 

Try disabling dual wan i assume you only have dsl connection. If you have a 4/5g dongle for failover then set dsl to primary

 

Also set mtu to 1500

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: djsyco2007

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

@cookiemonsteruk so turned off dual wan and set  MTU 1500 so that's all working but still only 9MB download speed.

 

speed.png

This message was authored by: cookiemonsteruk

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

Posted by a Superuser, not a Sky employee. Find out more

@djsyco2007 

 

Ok so you have ultrafast fttp?

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: djsyco2007

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

@cookiemonsteruk yes fiber 300

This message was authored by: cookiemonsteruk

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

Posted by a Superuser, not a Sky employee. Find out more

@djsyco2007 

 

What device are you using to measure the speed?

What QoS settings , traditional or adaptive?

What category ethernet cable?

 

Usually with fttp we advise to enable ipv6 as well as ipv4 enable dhcpv6, enable pd (prefix delegation and select slaac on the lan for address creation

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: djsyco2007

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

@cookiemonsteruk pc for the speed test. QoS is off and I believe cat6. its whatever come off sky. when I log on to the sky router the downstream was about 340000 kbps so about 300 Mb

This message was authored by: cookiemonsteruk

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

Posted by a Superuser, not a Sky employee. Find out more

@djsyco2007 

 

Re the pc if its windows try the following to check what the ethernet card is set to and change to gigabit if possible

 

to check what speed your card is currently set to :-

Go to the icon of the taskbar
Locate the icon Internet
Press on network and internet settings
Click on Ethernet
Click change adapter options
Double click on Ethernet. There, you get the speed, it can be 100 mbps or 1Gbps. If it is the second, we do not have to do anything, but if it is the first we have to configure the card

Then If you have a windows pc you can change the card settings as below



In the window where the speed was indicated, you have to click on properties
Check that the option Microsoft network clients is marked, if not, do it
Click on set up
We go to Advanced Options
Search Speed ​​& Duplex
Change the value to 1.0 Gbps Full Duplex
Accept

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
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This message was authored by: djsyco2007

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

@cookiemonsteruk OK I have done all that still the same 

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This message was authored by: djsyco2007

Re: Hi need help with setting up my asus router with sky fibre. I have followed some guides on here

i have tried speed test on the mobile app an still the same speed.

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