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Discussion topic: Hi, my Internet is not working, this is the second time within the last month that this has happened

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Katiebodle
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This message was authored by Katiebodle This message was authored by: Katiebodle

Hi, my Internet is not working, this is the second time within the last month that this has happened

‎20 Sep 2024 10:35 AM

Hi, my Internet is not working, this is the second time within the last month that this has happened
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Chrisee
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Re: Hi, my Internet is not working, this is the second time within the last month that this has happ

‎20 Sep 2024 12:26 PM

Posted by a Superuser, not a Sky employee. Find out more

@Katiebodle if your hub is showing it has lost its connection and the online connection test in the My Sky app isnt showing that Sky are aware of a fault affecting your line you will have to call them to report the issue. Unfortunately there has been a major outage on their Sky Stream service so lines are very busy today.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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