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Discussion topic: Hi, my Internet is not working, this is the second time within the last month that this has happened
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This message was authored by: Katiebodle
Message posted on 20 Sep 2024 10:35 AM
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Hi, my Internet is not working, this is the second time within the last month that this has happened
Hi, my Internet is not working, this is the second time within the last month that this has happened
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 20 Sep 2024 12:26 PM
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Re: Hi, my Internet is not working, this is the second time within the last month that this has happ
@Katiebodle if your hub is showing it has lost its connection and the online connection test in the My Sky app isnt showing that Sky are aware of a fault affecting your line you will have to call them to report the issue. Unfortunately there has been a major outage on their Sky Stream service so lines are very busy today.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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