0

Discussion topic: Hi I live in Dundonald area and sky internet is down since last night. I have turned on and off and

Reply
This message was authored by Catarina1 This message was authored by: Catarina1

Hi I live in Dundonald area and sky internet is down since last night. I have turned on and off and

Hi I live in Dundonald area and sky internet is down since last night. I have turned on and off the hub but still dont have internet, its appearing a red light on. Can someone fix this for me please??

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Hi I live in Dundonald area and sky internet is down since last night. I have turned on and off

Posted by a Superuser, not a Sky employee. Find out more

@Catarina1 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion