03 Feb 2025 10:01 PM
I am trying to setup my Netgear router to connect to my Sky Hub for internet access using IPV6 instead of IPV4 to elimate double NAT problems.
The Sky Hub shows the router as being connected via IPV6, but if I disable IPV4 on the Netgear router I get no internet access and cannot access the Sky HUB settings. Any ideas anyone please?
03 Feb 2025 10:04 PM
Posted by a Superuser, not a Sky employee. Find out more
I don't think messing about with IPv4 and IPv6 can avoid a double-NAT.
04 Feb 2025 06:38 AM
Any ideas on how to resolve the double NAT, as there is no Modem only option on the router?
04 Feb 2025 06:42 AM
Posted by a Superuser, not a Sky employee. Find out more@Mr+Wood correct no Sky hub has a modem mode. The solution is to connectvthe Netgear router directly to the line but you will lose Sky's Digital voice line. If you post which model Netgear router you have, whether you are in the UK or Ireland andcwhether your dervicecis full or partial fibre it should be possiblecto tell you if thst is possible.
04 Feb 2025 06:28 PM
I have a Netgear RAX70.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion