Help from an human online, not a virtual bot

[Dee111A]

I would like to discuss my products and have tried calling, either i get cut off or the hold is way to long. I would like to get help from a person on the chat facility and not a bot. How can i do this?

[Highlinder]

@Dee111AIf you wish to discuss what services you have with Sky to get around the calling system follow the instrustions below.

Dial 150 on your landline, when asked the nature of the call say " Technical ", you might be asked for a mobile number, give this, but DO NOT hang up, this then should get you dropped into the queue to speak to an advisor.

Lines are less busy in the early morning or later on at night after 8pm.

[cookiemonsteruk]

@Dee111A 

Call sky on 150 from a sky landline or sky mobile or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.2

Remove all the full stops

When asked is this about sky mobile say no

When asked do you want to receive an sms say no

When asked do you want to hang and follow the link say no

When asked about the nature of your call say a short sentence that describes the issue ie "discuss my products"