23 May 2024 10:34 PM
Its definitely the wifi as reset jerwork settings and can connect to ither broadband and movile hotspots
24 May 2024 05:41 AM
I have the same problem as @Shania0204 - on the 17th May, my (old, to be fair) Lenovo tablet was connecting to my Sky router. Came back from holiday on the 21st May, and my Lenovo device had 'saved' my Sky router but refused to actually connect. Every other device in the household (16 of them) are unaffected.
24 May 2024 06:55 AM
Posted by a Superuser, not a Sky employee. Find out more@keithgabby & @Shania0204 occasionally the memory address on a device that holds the password data can become corrupted where this happens tell the device to forget the Sky connection then do a reboot which should clear the field and then accept the password and reconnect.
24 May 2024 07:24 AM
I have an IPhone 14 I reset network settings. Reset the whole phone. Reset the hub. Unplugged everything and plugged it back in to no avail has it worked or reconnected I'm really at a loss. I've connected to both neighbours wifis, Asda, Ee and Btwifi hotspot no issues the issues is deeper with sky and I'm at a loss.
25 May 2024 06:01 AM
Reset the router - seems to have done the trick. Thank you!
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