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Discussion topic: Hello,someone can help me with my internet

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This message was authored by: Cosmin-Traian

Hello,someone can help me with my internet

Hello,is someone who can help me with my wifi,in the morning was fine and after 1 hour light from voice was off and my wifi not working
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This message was authored by: Highlinder

Re: Hello,someone can help me with my internet

Posted by a Superuser, not a Sky employee. Find out more

@Cosmin-Traian Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: Cosmin-Traian

Re: Hello,someone can help me with my internet

I already did everything ,even i talk with a Sky agent on the phone,but still nothing and my neighbours have the same issue and they using a different company

This message was authored by: GD1

Re: Hello,someone can help me with my internet

Posted by a Superuser, not a Sky employee. Find out more

@Cosmin-Traian  Then is likely there is an outage affecting people in your area.  

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: Cosmin-Traian

Re: Hello,someone can help me with my internet

I told that to the Sky agent but they say ,after a quick check everything is fine in my area 

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