Discussion topic: Hello,someone can help me with my internet
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Message posted on 02 Jun 2024 02:46 PM
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Hello,someone can help me with my internet
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Message posted on 02 Jun 2024 07:58 PM
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Re: Hello,someone can help me with my internet
@Cosmin-Traian Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If you have found this solution helpful please tick this as the answer.
Message posted on 02 Jun 2024 08:17 PM
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Re: Hello,someone can help me with my internet
I already did everything ,even i talk with a Sky agent on the phone,but still nothing and my neighbours have the same issue and they using a different company
Message posted on 02 Jun 2024 08:35 PM
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Re: Hello,someone can help me with my internet
@Cosmin-Traian Then is likely there is an outage affecting people in your area.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 02 Jun 2024 08:37 PM
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Re: Hello,someone can help me with my internet
I told that to the Sky agent but they say ,after a quick check everything is fine in my area
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