10 Mar 2023 11:21 AM
Hello. We recently joint Sky broadband & talk. Broadband works well but the landline no longer works. Is it possible to check the line please? Thanks
10 Mar 2023 11:58 AM
Posted by a Superuser, not a Sky employee. Find out more@ChrisSm How many lights are on the router that you Sky gave you. Does the router have a voice light?
10 Mar 2023 12:24 PM
Hi. All 4 lights are on including voice
10 Mar 2023 12:26 PM
Posted by a Superuser, not a Sky employee. Find out moreSounds like you may have a VOIP line, connect the phone to the back of the router and see if this works.
10 Mar 2023 02:29 PM
Posted by a Superuser, not a Sky employee. Find out moreYou'll now find any internal extension sockets won't work: the only live voice connection is now on the back of the Hub.
10 Mar 2023 03:51 PM
Posted by a Superuser, not a Sky employee. Find out more@ChrisSm Have you tried plugging the phone into the back of the router as shown in the picuture below.
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