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Discussion topic: Heard a BANG from my ONU which turned off my internet.

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This message was authored by: Sophslabyrinth

Heard a BANG from my ONU which turned off my internet.

There was a loud bang from my Gigapoint GP1002X. Instantly my internet stopped working, and all the lights on the ONU went dead. Checked my fuse box and sure enough it had tripped the sockets off, but after turning them back on the ONU still has no power/no green lights on although everything else in my household worked like normal. I tried to reset it with a paperclip and nothing happened, so I believe it is damaged and there is nothing I can do on my end anymore. 

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This message was authored by: JimM1

Re: Heard a BANG from my ONU which turned off my internet.

@Sophslabyrinth Will be a call to sky to report it as faulty, they will take care off it all for you!

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