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Discussion topic: Having to turn router off and on

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This message was authored by onetentwenty This message was authored by: onetentwenty

Having to turn router off and on

Hi,

 

My internet is really slow and often does not work. I am having to turn the router off and on a few times a day.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Having to turn router off and on

Posted by a Superuser, not a Sky employee. Find out more

@onetentwenty  black or white router from Sky?

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onetentwenty
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This message was authored by onetentwenty This message was authored by: onetentwenty

Re: Having to turn router off and on

Black router 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Having to turn router off and on

Posted by a Superuser, not a Sky employee. Find out more

@onetentwenty Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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onetentwenty
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This message was authored by onetentwenty This message was authored by: onetentwenty

Re: Having to turn router off and on

I would but but the WiFi went off 30 minutes ago and I have been resetting and turning off and on but I can't get connected at all now 😔

onetentwenty
Topic Author
This message was authored by onetentwenty This message was authored by: onetentwenty

Re: Having to turn router off and on

It's working now

 

Router Statistics
System Up Time: 00:21:51

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 16598 14825 0 0 0 00:20:33 LAN Down 0 0 0 0 0 00:00:00 WLAN Up 55372 53335 0 0 0 00:20:52


Broadband Link Downstream Upstream Connection Speed (Kbps) 79999 18999 Line Attenuation (dB) DS1:9.1    DS2:17.3    DS3:28.6 US0:0.1    US1:17.5    US2:24.9 Noise Margin (dB) DS1:6.9    DS2:6.9    DS3:6.9 US0:6.5    US1:6.3    US2:6.3
Poll Interval:
Seconds (at least 3s):
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