0

Discussion topic: Having issues with my WiFi on my mobile phone

Reply
Avatar for GGO1
Level 1 icon
What's this?
This message was authored by: GGO1

Message posted on ‎04 Apr 2025 10:09 AM

Having issues with my WiFi on my mobile phone

Having issues with my WiFi on my mobile phone. Cannot download pictures on WhatsApp, Facebook, etc. Even though the broadband test shows everything is okay and hub is connected properly.

Report post
Post 1 of 2
132 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎04 Apr 2025 10:22 AM

Re: Having issues with my WiFi on my mobile phone

Posted by a Superuser, not a Sky employee. Find out more

@GGO1 

Check your broadband shield settings via the MySky app or online here:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
129 Views
0 Likes
Reply
Reply