Discussion topic: Having internet dropouts at several occasion. Also i jave not recived the boost device yet

This message was authored by: Mikky · ‎24 Mar 2024

Having internet dropouts at several occasion. Also i jave not recived the boost device yet

This message was authored by: Highlinder · ‎24 Mar 2024

@Mikky Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

Did you call Sky about getting a booster or did you just take out broadband boost when you ordered Sky broadband?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: jamesn123 · ‎26 Mar 2024

@Mikky

By 'Boost device' I assume you mean 'Sky booster'? When you take out the Broadband Boost subscription you are not automatically sent a booster, you need to call Sky and claim one which will then be sent to you.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Having internet dropouts at several occasion. Also i jave not recived the boost device yet

Having internet dropouts at several occasion. Also i jave not recived the boost device yet

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Re: Having internet dropouts at several occasion. Also i jave not recived the boost device yet

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