0

Discussion topic: Having internet dropouts at several occasion. Also i jave not recived the boost device yet

Reply
Avatar for Mikky
Level 1 icon
What's this?
This message was authored by: Mikky

Message posted on ‎24 Mar 2024 12:11 PM

Having internet dropouts at several occasion. Also i jave not recived the boost device yet

Having internet dropouts at several occasion. Also i jave not recived the boost device yet

Report post
Post 1 of 3
291 Views
0 Likes
Reply
Reply

All Replies

Avatar for Highlinder
Level 16 icon
What's this?
Superuser
This message was authored by: Highlinder

Message posted on ‎24 Mar 2024 12:19 PM

Re: Having internet dropouts at several occasion. Also i jave not recived the boost device yet

Posted by a Superuser, not a Sky employee. Find out more

@Mikky Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

 

Did you call Sky about getting a booster or did you just take out broadband boost when you ordered Sky broadband?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 2 of 3
281 Views
0 Likes
Reply
Avatar for jamesn123
Level 16 icon
What's this?
Superuser
This message was authored by: jamesn123

Message posted on ‎26 Mar 2024 03:13 PM

Re: Having internet dropouts at several occasion. Also i jave not recived the boost device yet

Posted by a Superuser, not a Sky employee. Find out more

@Mikky 

By 'Boost device' I assume you mean 'Sky booster'? When you take out the Broadband Boost subscription you are not automatically sent a booster, you need to call Sky and claim one which will then be sent to you. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 3 of 3
260 Views
0 Likes
Reply
Reply