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Discussion topic: Having an issue with my blink camera disconnecting from the WiFi

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This message was authored by Philcathy1 This message was authored by: Philcathy1

Having an issue with my blink camera disconnecting from the WiFi

while I'm at work on nights my blink camera goes offline at the same time every night 02.30 am for about 4 hours then reconnects does anyone have a similar problem or know of any fix 


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This message was authored by jamesn123 This message was authored by: jamesn123 Answer

Re: Having an issue with my blink camera disconnecting from the WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Philcathy1 

If you have any Mini boxes you may need to change the setting on those too

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Having an issue with my blink camera disconnecting from the WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Philcathy1 

That sounds like your Sky Q box/s are going into Eco mode which means they stop boosting your WiFi signal around the home. You can disable Eco mode on each box to stop this happening.

https://www.sky.com/help/articles/using-the-standby-settings

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Philcathy1
Topic Author
This message was authored by Philcathy1 This message was authored by: Philcathy1

Re: Having an issue with my blink camera disconnecting from the WiFi

Thank you very much I've changed the settings in my sky Q box from eco to active now do hopefully cured , much appreciated for that help 

This message was authored by jamesn123 This message was authored by: jamesn123 Answer

Re: Having an issue with my blink camera disconnecting from the WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Philcathy1 

If you have any Mini boxes you may need to change the setting on those too

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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