Have to switch wifi off and on to get connected

[Mikej23]

Hi All,

Since going to full fibre broadband I have noticed that using wifi on mobile device (typically iphones) is inconsistent.

For example if I load a website the web browser just hangs. Whn I turn wifi off and to mobile the website loads immediately. I then switch wifi back on and it works ok for a while.

Ethernet connection seems to be ok.

I have router SR401 and tried rebooting, factory setting etc but still  no improvement.

The phone has an IP address so  Ithink it either a routing error or perhaps DNS resolution?

[jamesn123]

@Mikej23 

Sounds like WiFi stalling to me. Do you have Sky Q or any WiFi boosters/extenders?

[Mikej23]

Hi,

I have SkyQ and mini box

[jamesn123]

@Mikej23 

Might be worth disconnecting the booster to see if the issue still occurs.