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Discussion topic: Have to switch off Wi-Fi on our iPhones to view some websites

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This message was authored by: IainSB1

Have to switch off Wi-Fi on our iPhones to view some websites

Is anyone else having this issue with Sky broadband/wi-fi? Since around January we regularly have to take our iPhones of wi-fi mode to view various'normal' websites that we could view previously whilst using the Sky system. In a nutshell - you can input the website name etc, but they won't load, but immediately do on 4G, and it's getting worse by the day

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This message was authored by: caesarome

Re: Have to switch off Wi-Fi on our iPhones to view some websites

Posted by a Superuser, not a Sky employee. Find out more

Since this started happening have you tried rebooting your broadband hub and also the phones at the same time ?

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This message was authored by: IainSB1

Re: Have to switch off Wi-Fi on our iPhones to view some websites

Yes, done both on numerous occasions, but it hasn't resolved the issue 🤔

This message was authored by: jamesn123

Re: Have to switch off Wi-Fi on our iPhones to view some websites

Posted by a Superuser, not a Sky employee. Find out more

@caesarome 

Try disabling Sky Shield. If you have Apple devices also disable iCloud relay

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