Have sky fibre installed have had to reboot three times this week and cant get emails to download

[Peachesandplums]

Have tested on the sky site and it says it's all good but it isn't and it's very frustrating.  Keep turning my phone on and off as sometimes that helps. 
concerned about having to reboot so much as didn't have this problem with the phone line one. is anyone else having this problem?  Thank you 

[Barker9979]

Hi yes I am having exactly same issue, am also on full fibre, app says nothing wrong but clearly there is

[jamesn123]

@Peachesandplums 

What makes you need to reboot exactly?
Can you please post your router stats

[Peachesandplums]

there is a light that goes to orange, as you look at it it is the one on the right the other three are green.

it doesnt change so have to switch off at mains wait and then switch back on. It takes a while to come back on but it works again @jamesn123  

[jamesn123]

@Peachesandplums 

Voice light by any chance?

[Peachesandplums]

really wouldnt know as I look at the box there are usually 4 green lights. The last light on the right goes orange and causes problems as the box from the otherside also flashes but cant remember what side @jamesn123 

[jamesn123]

@Peachesandplums 

The lights are labeled, it might be hard to read but the text is there.

What other box are you referring to sorry?

[Peachesandplums]

Hi it is the one with the telephone icon that goes orange @jamesn123 

the box is the one that comes into the house 

thank you