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Discussion topic: Have had no tv signal since last week

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This message was authored by: Vonnie68

Message posted on ‎02 Dec 2024 11:40 AM

Have had no tv signal since last week

We had a storm and after I had no tv signal? Do we still use the Sky dish?

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This message was authored by: cookiemonsteruk

Message posted on ‎02 Dec 2024 11:44 AM

Re: Have had no tv signal since last week

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@Vonnie68 

 

What tv platform do you have, glass? Stream or satellite?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: Vonnie68

Message posted on ‎02 Dec 2024 11:46 AM

Re: Have had no tv signal since last week

We have satellite 📡🫣

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This message was authored by: cookiemonsteruk

Message posted on ‎02 Dec 2024 11:50 AM

Re: Have had no tv signal since last week

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@Vonnie68 

 

Are you getting a no satellite signal error?

 

Likely the wind has blown the dish askew.

 

You would need to check locally for satellite dish installers

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Message posted on ‎02 Dec 2024 11:53 AM - last edited: ‎02 Dec 2024 11:53 AM

Re: Have had no tv signal since last week

Posted by a Superuser, not a Sky employee. Find out more
@Vonnie68 wrote:

 

Do we still use the Sky dish?

 

If you have Sky+ HD or Sky Q then yes, those are satellite television platforms and require a dish signal for all live television channels.

 

Sky Glass and Sky Stream do not use a dish.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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Message posted on ‎02 Dec 2024 11:55 AM

Re: Have had no tv signal since last week

Thank you everyone for your help.Looks like I'm gonna have to get someone out to look at dish😩🫣

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