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Discussion topic: Have fibre 500gb but when on my mobile calls drop and can’t open emails

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This message was authored by: Teccy5893

Message posted on ‎11 Sep 2024 02:33 PM

Have fibre 500gb but when on my mobile calls drop and can’t open emails

Have fibre 500gb on sky Q but when I am my mobile calls drop and I can't open emails. As soon a as I disconnect from wifi all works well. 

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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎13 Sep 2024 12:31 PM

Re: Have fibre 500gb but when on my mobile calls drop and can’t open emails

Posted by a Superuser, not a Sky employee. Find out more

Hi @Teccy5893 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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