Discussion topic: Had new broadband box connected this week neither landline nor computer has worked since then
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Message posted on 09 Aug 2024 09:55 AM
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Had new broadband box connected this week neither landline nor computer has worked since then
I'm having SKYQ fitted on 21st August engineer came earlier this week to fit new wiring re landline and new broadband box I now gave no use of my landline or computer? Been off 4 days can't wait until 21st !!!! Don't know who to actually contact
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Message posted on 10 Aug 2024 08:36 AM
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Re: Had new broadband box connected this week neither landline nor computer has worked since then
Hi there @Wrightee , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 12 Aug 2024 08:38 AM
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Re: Had new broadband box connected this week neither landline nor computer has worked since then
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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