Discussion topic: Grandstream Dect Phone via Baystation connected via rJ45 to Sky HUB won't dial out but will receive

This message was authored by: Rich122 · ‎30 Aug 2024

Need some assistance in the last week my Grandstream Dect phone and VoIP phone which previously worked like a dream have stopped being able to dial out; they can receive calls but not dial out. Nothing has changed my end and my VoIP provider hasn't made any changes but its simply stopped.
Had a sky engineer come around and he can not see why it would not work. At a loss as really need this to work. Any ideas?

Setup is Grandstream HUB connected to Sky hub via ethernet RJ45. Dect phone then connects to box.

Anybody experience this problem or know of a resolution? When I joined Sky was told this would work and has been working now it sadly isn't.

This message was authored by: TimmyBGood · ‎30 Aug 2024

@Rich122

Which model of Sky Hub are you using?

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Grandstream Dect Phone via Baystation connected via rJ45 to Sky HUB won't dial out but will receive

Grandstream Dect Phone via Baystation connected via rJ45 to Sky HUB won't dial out but will receive

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Re: Grandstream Dect Phone via Baystation connected via rJ45 to Sky HUB won't dial out but will rece

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