@Davidjwilliams716
If you've tested the socket using another device and confirmed the Hub doesn't light up when plugged in elsewhere then you'll need to call Sky to log a fault and arrange a hardware swap-out.
* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
