Google Apps not updating over wifi in Yorkshire again

[alisonmanic]

As the title says been an issue on and off for months it seems with various closed posts. But it's happening again today.

[alisonmanic]

@KevNewMedia I believe you raised this last time in Jan for others 🙂 seems the issue is back. 

[alisonmanic]

Still no update and on X I'm told to ring the call centre. I despise call centres with being hard of hearing and find it very stressful.

What is the point of having a forum and X team if it can't be raised in writing?

[KevNewMedia]

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@alisonmanic wrote:

Still no update and on X I'm told to ring the call centre. I despise call centres with being hard of hearing and find it very stressful.

What is the point of having a forum and X team if it can't be raised in writing?

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Hi @alisonmanic 

Thank you for coming back to the Community.

I've escalated your post to our Community Messaging team, and they will be in touch soon, to gather some details. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.

For more information on how the service works, click here https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[alisonmanic]

Thanks, it is a regional thing again:

https://helpforum.sky.com/t5/Broadband/Play-store-downloads-stuck-on-random-percentages-Since-15th-A...

The other person posted here!

[Tom-W19]

Thanks for escalating. We've sent an invite to @alisonmanic.

[pr1vatepiles]

Thank god for this forum. Exact same issues, been pulling my hair our trying to figure it out. If I use a VPN, works fine. Seems exactly the same as the January issues.

[Tom-W19]

Hi @pr1vatepiles 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147