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Discussion topic: Gigabit - no parental controls

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This message was authored by Farrars This message was authored by: Farrars

Gigabit - no parental controls

Please can someone help me, I have just moved to SKY for broadband and there isn't any parental controls available for it. Can anyone recommend a work around before I cancel the service and go back to BT.  I don't mind buying a new router if it gives me a good service. I've already got a NETGEAR GS308, plugged into it for my wired network, so if there's anything that can control at device level that would be perfect. 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Gigabit - no parental controls

Posted by a Superuser, not a Sky employee. Find out more

@Farrars  See if the link below helps 

 

https://www.sky.com/help/articles/sky-broadband-shield-start


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Farrars
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This message was authored by Farrars This message was authored by: Farrars

Re: Gigabit - no parental controls

Thank you, I can't see how this would allow me to turn off the wifi/internet to individual devices.  could be missing it though 🤷‍♀️ 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Gigabit - no parental controls

Posted by a Superuser, not a Sky employee. Find out more

@Farrars  I believe this link is what you are after but you need sky Wi-Fi max to use it 

 

https://www.sky.com/help/articles/sky-wifi-max-parental-controls


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Farrars
Topic Author
This message was authored by Farrars This message was authored by: Farrars

Re: Gigabit - no parental controls

@SKY1992bf  They don't offer sky max with the fibre broadband 🤦‍♀️ it's so frustrating. I wonder if I need a 3rd party router. Or

just give it all up and go back to BT ☹️☹️

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Gigabit - no parental controls

Posted by a Superuser, not a Sky employee. Find out more

@Farrars 

 

Parental Controls are built into the white Max Hub, but only activated with the WiFi Max subscription supplement.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Gigabit - no parental controls

Posted by a Superuser, not a Sky employee. Find out more

@Farrars wrote:

  They don't offer sky max with the fibre broadband 


The Max Hub is the default hardware for all Ultrafast FTTP, but Sky won't offer the WiFi Max add-on at addresses with more than one Q Mini box or Q wireless booster.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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