Full fibre 500 connection keeps dropping

[Coff33]

I upgraded to this a couple of months ago & have had the worst WiFi ever since. Sky have provided a booster which has helped but our devices still lose signal a few times a day & we don't get strong signal in all the rooms in our house. The last technician I spoke to said I should arrange an engineer visit as a next step but I can't see how to do that without having to speak to someone first. Anyone from sky here to help? 

[Chrisee]

@Coff33 Sky staff cannot answer forum posts directly and you have to speak to them to arrange a visit. I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

More on how escalation works here Escalating a post to a Sky expert | Sky Community

[Coff33]

Thanks. I've not had anything from sky. Can you point me in the right direction to speak to someone?