Hello. A couple of weeks ago I got a phone call out of the blue from Sky saying I was entitled to an upgrade to Full Fibre and they were calling to book an appointment. I said I needed to look into what the offer meant as I wasn't expecting the call; could I look it up online? They said no, but would be happy to call back in a few days. They did a couple of times and I didn't answer.
On Saturday, I received a Whatsapp message from Sky with an appointment for the end of the month. Press 'yes' or 'no' to proceed. I hadn't told Sky to go ahead with this.
The message essentially said it would be an upgrade to Full Fibre 150 at no extra cost and with no change to your broaband contract.
But - is there a catch? I'm currently out of contract for my broadband and pay less a month for it than Full Fibre 150. I don't want to decline what might be a good offer but also don't want to see a price increase or get locked into another two year contract (when Sky can rise the price in contract anyway).
Before I attempt the time-consuming labyrinth of trying to call Sky to ask Qs, what's everyone's thoughts on this?
Thank you!
