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Discussion topic: Full Fibre installed today and no wifi

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This message was authored by: AR112

Full Fibre installed today and no wifi

Full fibre WiFi was installed today at 1pm and I have no WiFi connection through the house

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This message was authored by: aac74

Re: Full Fibre installed today and no wifi

First, you need to check if you have a live broadband connection to your router:

 

https://www.bt.com/help/landline/lights-on-the-openreach-modem

 

Then check if your router is working:

 

https://www.sky.com/help/articles/hub-lights-explained-start

 

Then check the sky service:

https://www.sky.com/servicechecker

 

Once you have this info you can call sky.

 

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