Full Fibre installed this morning not working

[John+Hughes63]

Open reach fitted full fibre , not working , tried SKY test tool several times which shows a hub connection problem

No real help from Open reach or SKY , stuck in the middle with no internet at all 

[Greenfingers001]

Hi there @John+Hughes63 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi there

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.