Full Fibre Slot Not Available to Sky but ok for BT customer

[Dylan764]

Openreach have told me that full fibre is now available to my house. Sky sent me an email the same day with a 150 offer. However, when they rang them they said that there are no slots 'in the cabinet'. Does this mean I can't get FF? A neighbour contacted his broadband provider (BT) the day after me and was logged in for a connection immediately.

Do BT keep most slots for BT customers?  How long am I likely to have to wait?  Thinking of traing Sky BB in early and going back to BT.

[cookiemonsteruk]

@Dylan764 

Full fibre by passes the cabinet and goes direct to the exchange

Could you enter your full address in the link below and post the table and notes after removing your address from the image

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

[Dylan764]

Sorry, but is that for please? I'm not a techie, just someone trying to find out why Sky won't connect me to full fibre when a BT neighbour can.

[cookiemonsteruk]

@Dylan764

The link is btwholesale it includes what is available and hopefully notes as to why it may not be

[Dylan764]

Thanks

I've just spoken to a Sky operative who advised me to ring back in July when they're hopeful that a slot will be available via Sky.

Thanks for your help.

[cookiemonsteruk]

@Dylan764 

Thats good news hopefully.  As i said once you move to fttp the slots in the cabinet cease to be an issue.  . Makes me think theres some other lack of equipment