This discussion topic has been answered Discussion topic: Full Fibre - Sky says yes but Open Reach says no ???
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Message posted on 16 Oct 2025 11:40 AM
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So keeping this story brief, over the last 6 months, I have lost my patience with Virgin Media who claim my broadband is working fine despite showing them screen recordings that it is not. I am now looking at alternatives as I am finally towards the end of my Virgin Media contract.
So on to the main part of this post. On the Sky website it says "Great news, Full Fibre is available at your home:" but for my peace of mind I checked the Open Reach website, it says "We’ll be building in this area in the next year"
So do I go ahead and place the order with Sky or not ?!?!?!? What is going on here?
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Message posted on 16 Oct 2025 12:09 PM
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@SSK1231 So yes you're in luck, the service is available over CityFibre.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 16 Oct 2025 11:47 AM - last edited: 16 Oct 2025 11:50 AM
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Re: Full Fibre - Sky says yes but Open Reach says no ???
@SSK1231 Do you have CityFibre nearby as Sky may well be using their network. You can check here https://cityfibre.com/
If you could post a screenshot of the speeds Sky are offering we may be able to confirm if it is CityFibre speeds rather than Openreach.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 16 Oct 2025 12:05 PM
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Re: Full Fibre - Sky says yes but Open Reach says no ???
Hi GD1, thanks for the quick reply. I have attached the screenshot of what is available.
And now that you mention, I can see City Fibre it is that is covering my area.
So I guess this means I can get Full Fibre !!!
Message posted on 16 Oct 2025 12:09 PM
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@SSK1231 So yes you're in luck, the service is available over CityFibre.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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