Discussion topic: For about 4 weeks now my broadband has been cutting out sometimes for a few hours at a time. I

This message was authored by: Rabbie · ‎10 Apr 2024

My Sky broadband keeps cutting out sometimes for a few hours. I've tried the suggested solutions but nothing seems to work. If I leave it it usually comes back on itself however I have Sky Glass which means my tv is off until the broadband comes back on. This has been an ongoing problem for about a month now. Prior to this we had no problems.

This message was authored by: GD1 · ‎10 Apr 2024

@Rabbie Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Discussion topic: For about 4 weeks now my broadband has been cutting out sometimes for a few hours at a time. I

For about 4 weeks now my broadband has been cutting out sometimes for a few hours at a time. I

All Replies

Re: For about 4 weeks now my broadband has been cutting out sometimes for a few hours at a time. I

Was this discussion not helpful?

Search Sky Community

Start a new discussion