Flashing green PON light

[NoInternetMan1]

It took a month for someone to come install and it only worked for 2 hours after the engineer left. Rang sky everyday since and still getting nowhere. They wouldn't contact openreach until after 3 working days have passed. Contacted again today and been told i will be contacted on Monday when openreach hopefully get back to them. 

I have a flashing green PON light on the white fibre box, which suggests openreach have not connected me, but don't understand why it worked for 2 hours then cut off? 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.