15 Mar 2023 05:59 PM
Checked my Firmware version on my Sky Boradband Hub and it reports: 4 .12.0504.R
Yet the latest is: 7 .02.0203.R ???? From 4 to 7 that's a lot of missed updates !
Where can I download a currant update to my Sky Broadband Hub ?
16 Mar 2023 07:57 AM - last edited: 16 Mar 2023 08:14 AM
Posted by a Superuser, not a Sky employee. Find out more
That's a Sky Q Hub (ER110/115) rather than a Sky Broadband Hub (SR203/204).
Current firmware for a Q Hub is listed as 4.02.0403.R or 4.12.0403.R so by my reckoning your unit is actually slightly ahead of the general rollout.
https://www.sky.com/help/articles/automatic-software-updates-for-sky-routers
15 Mar 2023 06:02 PM
Posted by a Superuser, not a Sky employee. Find out more@NuttyComputer you cannot update the firmware yourself. If its a new unit just sent to you leave it connected it is likely to update within a few days. Howver if its a unit you have been using for some months it maybe worth quering this with Sky.
15 Mar 2023 10:53 PM
I've had this unit for over 3 years since I first joined Sky..
16 Mar 2023 07:57 AM - last edited: 16 Mar 2023 08:14 AM
Posted by a Superuser, not a Sky employee. Find out more
That's a Sky Q Hub (ER110/115) rather than a Sky Broadband Hub (SR203/204).
Current firmware for a Q Hub is listed as 4.02.0403.R or 4.12.0403.R so by my reckoning your unit is actually slightly ahead of the general rollout.
https://www.sky.com/help/articles/automatic-software-updates-for-sky-routers
16 Mar 2023 08:19 AM - last edited: 16 Mar 2023 08:23 AM
Posted by a Superuser, not a Sky employee. Find out more
Incidentally the Q Hub is the mainstream model (despite being a 2016 release) : the Sky Broadband Hub (2019) is supplied for Ultrafast connections and also shipped to customers who have opted to pay for the Broadband Boost supplement.
16 Mar 2023 06:24 PM
My mistake, thanks for the clearing up.. 😊
Cheers..
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion