5

Discussion topic: Firmware out of date on Sky Broadband Hub !

Reply
This message was authored by NuttyComputer This message was authored by: NuttyComputer

Firmware out of date on Sky Broadband Hub !

Checked my Firmware version on my Sky Boradband Hub and it reports:  4 .12.0504.R

Yet the latest is: 7 .02.0203.R    ????  From 4 to 7 that's a lot of missed updates !

 

Where can I download a currant update to my Sky Broadband Hub ?



when you have eliminated the impossible, whatever remains, however improbable, must be the truth?

Best Answers
This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Firmware out of date on Sky Broadband Hub !

Posted by a Superuser, not a Sky employee. Find out more

@NuttyComputer 

 

That's a Sky Q Hub (ER110/115) rather than a Sky Broadband Hub (SR203/204).

 

Current firmware for a Q Hub is listed as  4.02.0403.R or 4.12.0403.R so by my reckoning your unit is actually slightly ahead of the general rollout.

 

https://www.sky.com/help/articles/automatic-software-updates-for-sky-routers 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

View this Answer within the discussion

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: Firmware out of date on Sky Broadband Hub !

Posted by a Superuser, not a Sky employee. Find out more

@NuttyComputer you cannot update the firmware yourself. If its a new unit just sent to you leave it connected it is likely to update within a few days. Howver if its a unit you have been using for some months it maybe worth quering this with Sky.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
NuttyComputer
Topic Author
This message was authored by NuttyComputer This message was authored by: NuttyComputer

Re: Firmware out of date on Sky Broadband Hub !

I've had this unit for over 3 years since I first joined Sky..

 

download.jpg

firmware.jpgupdate.jpg



when you have eliminated the impossible, whatever remains, however improbable, must be the truth?
This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Firmware out of date on Sky Broadband Hub !

Posted by a Superuser, not a Sky employee. Find out more

@NuttyComputer 

 

That's a Sky Q Hub (ER110/115) rather than a Sky Broadband Hub (SR203/204).

 

Current firmware for a Q Hub is listed as  4.02.0403.R or 4.12.0403.R so by my reckoning your unit is actually slightly ahead of the general rollout.

 

https://www.sky.com/help/articles/automatic-software-updates-for-sky-routers 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Firmware out of date on Sky Broadband Hub !

Posted by a Superuser, not a Sky employee. Find out more

@NuttyComputer 

 

Incidentally the Q Hub is the mainstream model (despite being a 2016 release) : the Sky Broadband Hub (2019) is supplied for Ultrafast connections and also shipped to customers who have opted to pay for the Broadband Boost supplement.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
NuttyComputer
Topic Author
This message was authored by NuttyComputer This message was authored by: NuttyComputer

Re: Firmware out of date on Sky Broadband Hub !

@TimmyBGood 

 

My mistake, thanks for the clearing up.. 😊

Cheers..



when you have eliminated the impossible, whatever remains, however improbable, must be the truth?
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion