Fibre150 installed but wifi poor in several rooms. I have wifi. Boost on my contract

[Geoffb525]

Wifi poor since fibre 150 fitted. It is weak in several rooms.  I have the black sky box but no other devices to boost signal. Should I get a boost device if I have Sky boost on my contract?

[TimmyBGood]

@Geoffb525 

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some  Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all. 

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

[JimM1]

@Geoffb525 As long as you have sky boost on your package then do call sky, the older hardware may just still be available for you, but you do need to call sky to see if you can get!

[Geoffb525]

If I use a generic wifi booster will it work with the sky equipment?

[JimM1]

@Geoffb525 What sky hub do you have at present!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

[Geoffb525]

Hi I have a Sky hub 4.2

[Geoffb525]

Sky Broadband hub 4.2