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Discussion topic: Fibre was fitted at 6pm today and not working
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This message was authored by: Debs04
Message posted on 15 Sep 2025 09:04 PM
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Fibre was fitted at 6pm today and not working
Fibre was fitted at 6pm today and it's not working not able to connect any devices and need this working ASAP
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 15 Sep 2025 09:10 PM
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Re: Fibre was fitted at 6pm today and not working
Even if there isn't a fault it's quite possible that data might not start flowing until after midnight.
If there's a problem then realistically nothing is going to be done about it tonight.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: JimM1
Message posted on 15 Sep 2025 09:34 PM
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Re: Fibre was fitted at 6pm today and not working
@Debs04 On the Fibre Modem ONT, what lights do you see, and what colours are they!
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