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Discussion topic: Fibre was fitted at 6pm today and not working

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This message was authored by: Debs04

Fibre was fitted at 6pm today and not working

Fibre was fitted at 6pm today and it's not working not able to connect any devices and need this working ASAP

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This message was authored by: TimmyBGood

Re: Fibre was fitted at 6pm today and not working

Posted by a Superuser, not a Sky employee. Find out more

@Debs04 

 

Even if there isn't a fault it's quite possible that data might not start flowing until after midnight.

 

If there's a problem then realistically nothing is going to be done about it tonight.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: JimM1

Re: Fibre was fitted at 6pm today and not working

@Debs04 On the Fibre Modem ONT, what lights do you see, and what colours are they!

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