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Discussion topic: Fibre to Premises not showing for my house but other in the street

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This message was authored by JakeJ82 This message was authored by: JakeJ82

Fibre to Premises not showing for my house but other in the street

When I search fibre availability numbers 1-27 can order fibre to the premises however numbers above this (and our house, which has a house name) are only being offered ultrafast broadband with speed around 15mbps. 

Is this likely to be correct as cant see why half the road could get fibre to premises but other half cant? 

Any help would be greatly appreciated.

 

best

 

Jake

 

 

 


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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Fibre to Premises not showing for my house but other in the street

Posted by a Superuser, not a Sky employee. Find out more

@JakeJ82 

 

Complete form below and in the drop down about your enquiry select i cannot get fibre but my neighbours can

 

https://www.openreach.com/forms/fibre-broadband-availability---customer-form

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Fibre to Premises not showing for my house but other in the street

Posted by a Superuser, not a Sky employee. Find out more

@JakeJ82 

 

Could you enter your full address below and post the table after removing your address from the image

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
JakeJ82
Topic Author
This message was authored by JakeJ82 This message was authored by: JakeJ82

Re: Fibre to Premises not showing for my house but other in the street

Thank you. Here is the image. Sky offers others on the street speeds of 60+ but we are capped at around 15mbps.Screenshot 2024-07-06 161551.png

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Fibre to Premises not showing for my house but other in the street

Posted by a Superuser, not a Sky employee. Find out more

@JakeJ82 

 

Complete form below and in the drop down about your enquiry select i cannot get fibre but my neighbours can

 

https://www.openreach.com/forms/fibre-broadband-availability---customer-form

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Fibre to Premises not showing for my house but other in the street

Posted by a Superuser, not a Sky employee. Find out more

@JakeJ82 

 

Are you referring to full fibre fttp or vdsl fttc .

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Fibre to Premises not showing for my house but other in the street

Posted by a Superuser, not a Sky employee. Find out more

@JakeJ82 

 

Could you post the same table for a house number you know has faster speeds

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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