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Discussion topic: Fibre speed has halved in last few days - Any ideas?

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This message was authored by: Peter+Luffrum

Fibre speed has halved in last few days - Any ideas?

So my fibre speed is usually steady at 72/73mb download. 4 out of the 5 days is is now down to 36mb.

The sky website confirms this looking at the speed history over the last month.

However the stats on my sky hub are reporting 78mb, so why am i only getting 38mb?

 

Any ideas?, i have booked a sky engineer to come out..

 

IMG_20240826_143539238 (600 x 452).jpg

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This message was authored by: Chrisee

Re: Fibre speed has halved in last few days - Any ideas?

Posted by a Superuser, not a Sky employee. Find out more

@Peter+Luffrum The stats show your hubis connected at over 78Mb/s but given  the hub restarted half an hour before they dont tell us much. Speed tests over a proven fast link like ethernet should givecspeeds around 70Mb/s but if you are measuring speeds over WiFi you are almost cetainly just measuring the spedd from the hub to your device. WiFi speeds do vary due to interference.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Peter+Luffrum

Re: Fibre speed has halved in last few days - Any ideas?

Hi, thanks.

 

Yes i rebooted the hub just to see if that would help.

Could it be the router? I do have a spare so may try it.

This message was authored by: Chrisee

Re: Fibre speed has halved in last few days - Any ideas?

Posted by a Superuser, not a Sky employee. Find out more

@Peter+Luffrum worth a try but unlikely to help as hub's tend to fail totally rather then just slow down.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Peter+Luffrum

Re: Fibre speed has halved in last few days - Any ideas?

Ok, understand. I have plugged in using an ethernet and i am still only getting 38mb, despite the router stats showing 78mb. 

 

So i am none the wiser at the moment. 

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This message was authored by: Peter+Luffrum

Re: Fibre speed has halved in last few days - Any ideas?

Swapped out the router and speed back up to 70+.

 

Noticed similar threads on here noting that speeds dropped to the 38mb mark and was fixed immediately by disconnecting and reconnecting via the hub, but this only resolved the issue for around 24-48 hours before dropping back to 38mb. 

 

Seems to be a problem that lots have  other have had too.

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