Discussion topic: Fibre installed to the cab neat my house 6 months ago but still not available
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Message posted on 14 May 2024 03:00 PM
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Fibre installed to the cab neat my house 6 months ago but still not available
Hi all,
So fibre was installed in the cab around the corner from my house around 6-10 months ago. I know this as i spoke to an engineer who was doing it and also there is a "Fibre is here" sticker on the box.
Does anyone know how long it usually takes for it to actually be available in local houses from when its installed at the cab? I would imagine 6-10months was plenty of time.
Thanks
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Message posted on 14 May 2024 03:07 PM - last edited: 14 May 2024 03:08 PM
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Re: Fibre installed to the cab neat my house 6 months ago but still not available
@Speedytriple If you go to this link and take a screenshot of the results (remove any address data before posting) it should show what is available.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 14 May 2024 03:11 PM
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Re: Fibre installed to the cab neat my house 6 months ago but still not available
Thanks Fella.
Message posted on 14 May 2024 03:25 PM
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Re: Fibre installed to the cab neat my house 6 months ago but still not available
I guess this is the bit that matters:
"ADSL, ADSL2+ and SOADSL are not available to order due to WLR Withdrawal stop sell rules"
😞
Message posted on 14 May 2024 03:34 PM - last edited: 14 May 2024 03:38 PM
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Re: Fibre installed to the cab neat my house 6 months ago but still not available
@Speedytriple wrote:
"ADSL, ADSL2+ and SOADSL are not available to order
Those are antique/obsolete technologies.
Your address has FTTC available (VDSL in the top lines of the table) albeit at rather less than UK national average speed.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 14 May 2024 03:35 PM
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Re: Fibre installed to the cab neat my house 6 months ago but still not available
@Speedytriple the installation of fibre to a cabinet round the corner is unfortunately irrelevant as your line terminates at a cabinet some distance away given the maximum speed for VDSL of 47Mb/s and a handback figure of between 22 and 30Mb/s. That is the fastest service Sky can offer.
As yet your address does not have access to a full fibre FTTP service - ignore the reference to. FTTP on demand which is where you pay to run fibre to your home as even if you have several tens of thousands that would cost it is almost impossible to buy .
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 14 May 2024 03:39 PM - last edited: 14 May 2024 03:40 PM
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Re: Fibre installed to the cab neat my house 6 months ago but still not available
Note it is possible for an address to have FTTC availablity from at least one ISP (typically BT) but for Sky not to be able to offer it: they didn't here for years.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 14 May 2024 03:41 PM
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Re: Fibre installed to the cab neat my house 6 months ago but still not available
I am an existing customer and have been for years, however i currently only get around 30mbps which was ok a few years ago. now its becomiung a problem my only option is 'The enemy' who ive used before and nearly ended up going to court to get away from them!
Message posted on 14 May 2024 03:43 PM - last edited: 14 May 2024 03:46 PM
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Re: Fibre installed to the cab neat my house 6 months ago but still not available
30Mbs is an FTTC speed, and the table shows that no Openreach ISP can currently offer anything better than FTTC at your address.
Given FTTC means Fibre To The Cabinet, that's presumably what the 'Fibre is here' sticker was indicating. This is not the same as FTTP.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 14 May 2024 04:00 PM
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Re: Fibre installed to the cab neat my house 6 months ago but still not available
Booooo.
Thanks for the help guys.
Its frustrating that i have no option other than cable then.
Message posted on 14 May 2024 04:03 PM - last edited: 14 May 2024 04:36 PM
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Re: Fibre installed to the cab neat my house 6 months ago but still not available
@Speedytriple wrote:
Its frustrating that i have no option other than cable then.
The current Openreach target to finish getting 80% FTTP availability across the UK (i.e. to all 'commercially viable' locations, some 25 million properties) is the end of 2026. The remaining 20% have projected installation costs exceeding all future ISP subscription income, and so need alternative solutions (likely to be cellular or satellite) or funding some other way.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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