Discussion topic: Fibre installed but lack of land line

This message was authored by: Ian2240 · ‎03 Dec 2024

Today Sky engineer ( great Guy ) installed fibre broadband, used Sky Copper up till today.

But, why is there always but ? the hub shows 4 green light , sadly no fibre phone line ? It is now plugged back in old copper box.

why can't the whole job Work at the same time.

Engineer said it could take 24hrs, the job was booked a month ago ? Why should there be any delay?

This message was authored by: cookiemonsteruk · ‎03 Dec 2024

@Ian2240

Your phone should now be plugged into the phone socket on the back of the sky hub

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This message was authored by: TimmyBGood · ‎03 Dec 2024

@Ian2240 wrote:

why can't the whole job Work at the same time.

Engineer said it could take 24hrs, the job was booked a month ago ? Why should there be any delay?

That appears to be intrinsic to the fundamental change in technology. Installing a new fibre circuit is actually rather more straightforward than porting over what's essentially an Edwardian voice service.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Fibre installed but lack of land line

Fibre installed but lack of land line

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