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Fibre connection dropping... Any thoughts?

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Director of Photography
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Re: Fibre connection dropping... Any thoughts?

Left it for about 2-3mins

 

Spoiler
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Executive Producer
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Post 62 of 118
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Re: Fibre connection dropping... Any thoughts?

@jamesn123

 

Latency is stable with few spikes which could be down to Windows task switching. But it's hard to tell 100% and I think the best test now is to see whether it drops the connection for other reasons than taking the speed up. Faulty router or different component batch for the new router who knows but if it remains stable then?

Director of Photography
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Re: Fibre connection dropping... Any thoughts?

Yeah still slightly low throughput but I'd happily stay with that if the connection stays stable. However I have a slight feeling this isnt the end of it

Director of Photography
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Re: Fibre connection dropping... Any thoughts?

@mae-3 Seems to be stabilizing with the the new router... Strange.

 

2018-06-07 12_19_02-Broadband Quality Monitor _ thinkbroadband.png

Executive Producer
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Re: Fibre connection dropping... Any thoughts?

@jamesn123

 

That is good but still doesn't mean a great deal. For comparison, I've posted my BQM graph.

 

Screen Shot 2018-06-07 at 13.53.24.png

 

 

Director of Photography
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Re: Fibre connection dropping... Any thoughts?

Yeah BQMs dont seem to mean a lot apart from when the connection drops. I'll want to see how it performs over the weekend as it has always been worse on weekends

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Re: Fibre connection dropping... Any thoughts?

@jamesn123

 

Any drop this morning with the possibility of DLM adjusting the speed up? If it hasn't dropped the connection I'd be happier for the reliability is more important. Smiley Happy

Director of Photography
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Re: Fibre connection dropping... Any thoughts?

@mae-3 

 

No nothing interesting going on at the moment, seems pretty stable with the same speed. It's also still running the older firmware so not sure when its going to update that. If it holds the stability over the weekend then I think I'd be happy that the issue may have been the router!

I've attached the BQM from yesterday and this morning as well as the Router stats just for reference.

 

Thursday 7th

2018-06-08 10_46_28-Broadband Quality Monitor _ thinkbroadband.png

Friday 8th
2018-06-08 10_50_26-Broadband Quality Monitor _ thinkbroadband.png
 
System Up Time: 60:52:32
PortStatusTxPktsRxPktsCollision PktsTx b/sRx b/sUp Time
WANMER29526627709207750475622896960:50:55
LANUp1038814664361749408553676659660:52:32
WLAN (2.4 GHz)Disable0000000:00:00
WLAN (5 GHz)Disable0000000:00:00

Broadband LinkDownstreamUpstream
Connection Speed76071 kbps19999 kbps
Line Attenuation18.6 dB0.0 dB
Noise Margin5.9 dB7.7 dB
Director of Photography
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Re: Fibre connection dropping... Any thoughts?

@mae-3

Unfortunatley a slight power outage has interrupted our monitoring. 

Router has synced at almost the same speed again but noise margin has taken a dive.

 

System Up Time: 01:49:00
PortStatusTxPktsRxPktsCollision PktsTx b/sRx b/sUp Time
WANMER57590522778210169173107734601:47:23
LANUp23162966010890177676119446201:49:00
WLAN (2.4 GHz)Disable0000000:00:00
WLAN (5 GHz)Disable0000000:00:00

Broadband LinkDownstreamUpstream
Connection Speed76213 kbps19999 kbps
Line Attenuation18.6 dB0.0 dB
Noise Margin5.4 dB7.7 dB
Director of Photography
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Re: Fibre connection dropping... Any thoughts?

@mae-3

Seems pretty stable now which is a bit strange considering the erratic behaviour the other week

BQMs:

Saturday 9th 

2018-06-12 12_38_40-Broadband Quality Monitor _ thinkbroadband.png

Sunday 10th

 

2018-06-12 12_39_21-Broadband Quality Monitor _ thinkbroadband.png

Monday 11th

 

2018-06-12 12_40_47-5b563d704a129e6bfe17859a38e3008a32aa6667-11-06-2018.png (800×350).png

Tuesday 12th (Morning)

 

2018-06-12 12_40_27-5b563d704a129e6bfe17859a38e3008a32aa6667-12-06-2018.png (800×350).png

And current router stats (Ignore uptime, sockets had to be moved around. It was about 90hrs WAN uptime before)

System Up Time: 00:07:47
PortStatusTxPktsRxPktsCollision PktsTx b/sRx b/sUp Time
WANMER114121323106147017155600:05:49
LANUp206581684505200868482700:07:47
WLAN (2.4 GHz)Disable0000000:00:00
WLAN (5 GHz)Disable0000000:00:00

Broadband LinkDownstreamUpstream
Connection Speed76840 kbps19999 kbps
Line Attenuation18.6 dB0.0 dB
Noise Margin5.5 dB7.7 dB

 

 

Executive Producer
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Re: Fibre connection dropping... Any thoughts?

@jamesn123

 

I think the new router did the trick and it's now stable. Smiley Happy

Director of Photography
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Re: Fibre connection dropping... Any thoughts?

@mae-3

 

Looks to be the case, although still doesnt explain the excess errors on the line which limit the throughput, strange since it didnt occur a few months ago. 

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Re: Fibre connection dropping... Any thoughts?

@jamesn123

 

Looking at the attenuation on the line for it's a little high for a full 80/20Mbps or just below that I'm happy with it myself. The latency would be impacted greatly if it was running too many errors and that isn't the case now but it is running very slight noise for the reason you state.

 

Recommendation keep a close eye on it, but I'm stating stable and that's the most important.

Director of Photography
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Re: Fibre connection dropping... Any thoughts?

Agreed, stability is the more important factor.

Thanks for the help Smiley Happy

Director of Photography
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Re: Fibre connection dropping... Any thoughts?

Just when we thought it was stable, dropped out again this morning and have seen a fair amount of packet loss, more than before, on the BQM

 

2018-06-14 09_26_04-Broadband Quality Monitor _ thinkbroadband.png

 

System Up Time: 44:51:24
PortStatusTxPktsRxPktsCollision PktsTx b/sRx b/sUp Time
WANMER6107411060125019177645703:45:39
LANUp4011569820092637013318355619544:51:24
WLAN (2.4 GHz)Disable0000000:00:00
WLAN (5 GHz)Disable0000000:00:00

Broadband LinkDownstreamUpstream
Connection Speed77410 kbps19999 kbps
Line Attenuation18.6 dB0.0 dB
Noise Margin5.3 dB7.7 dB
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