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Discussion topic: Fibre 150 fitted. Ring doorbell will now not work

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This message was authored by: Jayne47

Fibre 150 fitted. Ring doorbell will now not work

Had fibre 150 fitted recently, all connections seem fine except for my Ring doorbell, which cannot connect to the WiFi. It did briefly pick up the new Sky wifi signal when I was setting it up again, but dropped out again saying 'weak signal' and hasn't been able to even find my Sky wifi on the network search since. Had no problems with connection with the Sky broadband (which the Fibre replaced). Can you please advise?

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This message was authored by: Lisa-P1987

Re: Fibre 150 fitted. Ring doorbell will now not work

Hi there Jayne47 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
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