Fed up of no service

[Fedupofsky1]

I am fed up of no Internet and having to re connect all the time and spend hours trying to reconnect it when your app says it fine but it's not working. Ever since I changed to the ultra fast I've had nothing but issues I think I might change provider because this is ridiculous now it's not worth what I pay. I pay for nothing basicslly

[Chrisee]

@Fedupofsky1 unless you are in the first 31 days of your service you will be charged contract cancellation charges if you switch providers without giving Sky a reasonable opportunity to sort the issue. If they cant then they will release you from contract.

Impossible to know what is wrong but the test shows the result of tge last routine check to pick up recent changes you need to click to run the briadband check. Lights on your hub can help diagnose faults and this troublecshooter will help,you find out what is wrong https://www.sky.com/help/articles/hub-lights-explained-start