Fault light showing up on fibre broadband control box

[Ac61]

Fibre optic control that the line comes into is showing up a fault

[Chrisee]

You need to report the fault to Sky but I can see that your post has been escalated to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

[Greenfingers001]

Thanks for escalating this. We’ve sent @Ac61 an invite to chat.