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Discussion topic: Facing issue to connect to Samsung smart tv

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Nobosh
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This message was authored by Nobosh This message was authored by: Nobosh

Facing issue to connect to Samsung smart tv

‎18 Oct 2024 08:20 PM

Today is the first day we installed sky router. We are able to connect to our mobile with the WiFi but facing issues to connect to our Samsung smart TV. 
Tried resetting network in the TV

Tried with WPS 

No luck.

 

please advice what to do. 

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TimmyBGood
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Facing issue to connect to Samsung smart tv

‎19 Oct 2024 12:29 PM

Posted by a Superuser, not a Sky employee. Find out more

@Nobosh 

 

If that's a white Sky Max Hub you may need to use the administration settings in the My Sky app to reduce the wireless security level from WPA3 to WPA2-PSK.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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