FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

[Drnk]

Hi,

I am on Sky Superfast 1(FTTC) and recently tried replacing my Sky Hub with a TP-Link AC2100 (Archer VR2100). I followed the correct setup procedure, including:

1. Connecting the DSL cable to the router's DSL port and the master socket via a micro-filter.
2. Setting the connection type to Sky(MER)_VDSL and entering the generic credentials:
- Username: abcdefgh@skydsl
- Password: 1234567890abcdef
3. Enabling VLAN ID 101 for Sky's FTTC requirements.

Despite this, the router fails to establish a connection, and the DSL light does not stabilize. I've double-checked the settings and the hardware connections, but I’m still unable to get online.

I would appreciate any advice or steps to resolve this issue.

Thank you in advance for your help!

Best regards,
Alev

[cookiemonsteruk]

@Drnk 

When you say superfast 1 what speed should you be getting?

[TimmyBGood]

---

@Drnk wrote:

I am on Sky Superfast 1(FTTC) 

---

Just to check: is that 'Superfast' or 'Ultrafast 1' (which would be G.fast rather than FTTC)?

I'm not aware of a  product designated 'Superfast 1'.

[Drnk]

Download speeds: Normally Available: 148.0Mbps; Max: 147.8Mbps; Min: 147.1Mbps

Upload speeds: Normally Available: 29.7Mbps; Max: 29.7Mbps; Min: 28.7Mbps

[Drnk]

 Oww it is Ultrafast

[cookiemonsteruk · Accepted solution]

@Drnk 

Sounds like g.fast not vdsl .  Is the router plugged into a g.fast mastersocket

[TimmyBGood]

---

@Drnk wrote:

Download speeds: Normally Available: 148.0Mbps

---

150Mbs would be Ultrafast 1, which means you need a router with a G.fast modem.

An AC2100 is VDSL/ADSL so isn't going to work.

[Drnk]

 

[cookiemonsteruk]

@Drnk 

The only combined g.fast modem router is the asus dsl ac88u

[TimmyBGood]

@Drnk 

This one?

 

[Drnk]

Yes that is the socet

[TimmyBGood]

@Drnk 

Unfortunately your AC2100 simply cannot function: it uses an inappropriate signalling type.  You'd either need the model @cookiemonsteruk mentioned (make sure it has the DSL prefix), or a separate G.fast modem such as the DrayTek Vigor 166

[Drnk]

Thank you guys !! 

[Drnk]

Thank you guys !! I will see compatible one